How do you improve the visitor experience if you can't
measure it in the first place?
Real-time visitation metrics
Only Enso Analytics gives you real-time information on visitor activity, movement and satisfaction. Forget about costly visitor surveys and use the powerful data mining and comparison features in Enso Analytics to produce accurate and detailed visitor reports.
Artwork and satisfaction metrics
Enso Mobile logs all visitor interaction including the artworks and individual content items that were viewed and how long they were viewed for. Historical reporting allows you to compare artwork popularity over time and evaluate the interest level each artwork content is receiving. The flexible artwork rating scheme within Enso Mobile provides another layer of insight into visitor satisfaction.
Human movement metrics
The Enso Platform's support for the latest indoor positioning technologies provides museums and tourist sites with previously unobtainable insight into real-time people traffic flows and individual visitor pathways. Enso Mobile stores human movement data anonymously for use within Enso Analytics. Floor, room and sub-room level heatmaps can be produced showing visitor activity and movement patterns over any period of time.
Daily reports can be setup for automated delivery to staff at the end of each day. Reports can be customised to include aggregate data for visitor tours and artwork viewing data, gallery and room metrics, artwork satisfaction trends, and much more.